Order Processing
All orders are processed within 2 to 4 business days. Please note that during high volume periods, such as festive seasons or major sales, processing may require additional time.
Orders are handled exclusively on business days, excluding Sundays and public holidays.

Delivery Timelines
The estimated delivery window is 8 to 10 business days from the date of dispatch. Final
delivery timelines depend on the following factors:
● The specific destination address
● Courier partner operational capacity
● Access to remote or restricted zones

While we strive for punctuality, Dekomart does not guarantee specific delivery dates due to external logistical variables.

Shipping Fees
Shipping costs are calculated at checkout based on order value, package dimensions, and delivery location. We are pleased to offer complimentary shipping on orders exceeding Rs. 3000.

Tracking Your Order
Upon dispatch, a tracking link will be shared via SMS, Email, or WhatsApp. You may monitor your shipment directly through our courier partner’s portal until it reaches your door.

Delivery Accuracy
It is the responsibility of the customer to provide a precise shipping address and active
contact details. Dekomart is not liable for failed deliveries or additional re-routing fees
resulting from incorrect information provided at checkout